FAQ
What is SkoolBooks, and how does it work?
SkoolBooks is a secure online classroom journal that helps schools share learning and communicate with families. Teachers can post updates, notices, photos, videos, and student achievements, while families can stay connected and engaged with their child’s learning journey through one easy-to-use platform.
Is SkoolBooks safe and private?
SkoolBooks is designed with security and privacy at its core. Our platform is hosted in New Zealand, uses two-factor authentication (2FA), and follows robust security practices to help protect school and student data. We are also independently assessed against the New Zealand Ministry of Education’s ST4S framework, giving schools confidence that their information is stored and managed securely.
Who can upload and share content on SkoolBooks?
Teachers can share classroom learning, notices, photos, videos, and updates through SkoolBooks. Schools can also choose to enable family contributions, allowing parents and caregivers to share learning from home, celebrate achievements, and engage more actively in their child’s education. All sharing permissions are managed by the school, ensuring a safe and secure environment for everyone.
How do I access SkoolBooks?
You can access SkoolBooks through your web browser at www.skoolbooks.org. Your school will provide you with your login details, and you can sign in securely using your username and password. If you have trouble accessing your account, please contact your school administrator, or the SkoolBooks support team for assistance.
Is SkoolBooks customisable for schools?
Yes. Every school receives a customised SkoolBooks platform tailored to their unique needs.
What type of content can be shared on SkoolBooks?
SkoolBooks supports a wide range of content, including classroom updates, learning activities, notices, photos, videos, documents, student work, and family contributions. This allows schools to share learning, celebrate achievements, and keep their communities connected in one secure platform.
How do parents interact with the platform?
Parents and caregivers can stay connected to their child’s learning by viewing classroom updates, learning activities, photos, videos, and school notices. They can also engage with content through comments and, where enabled by the school, contribute their own learning updates and achievements. Sharing comments and encouragement is a wonderful way to engage with the platform.
Does SkoolBooks help with reporting and documentation?
Yes. SkoolBooks helps schools keep a record of learning, communication, and student progress in one secure place. Classroom updates, student work, photos, videos, and other learning evidence can be easily documented and accessed when needed. SkoolBooks was created to make communication and reporting super easy and effective between teachers, students, and families, ensuring everyone stays in the loop!
Can siblings be managed under the same parent account?
Parents and caregivers can access and view the journals of multiple children through a single account.
How can I reach out for help?
If you need assistance, our support team is here to help. You can contact us via the website chat, email, phone, or by submitting an enquiry through our contact page. We are committed to providing prompt and friendly support whenever you need it!